SmartLove AI — Making the world a better place through true connections.
We'd love to hear from you — reach out any time.
Whether you have a question about your account, need help with a feature, want to report an issue, or simply want to share feedback — our support team is here to help.
We aim to respond to all enquiries within 24–48 hours on business days.
Send us an email and our team will get back to you as soon as possible.
support@SmartLoveAi.comTo help us resolve your issue as quickly as possible, please include the following details:
Help with login issues, profile settings, password resets, or account deletion.
Questions about charges, upgrading, downgrading, or cancelling your subscription.
Report abusive behaviour, harassment, scams, or content that violates our community guidelines.
Bugs, broken features, assessment errors, or anything that isn't working as expected.
Share your ideas for new features or improvements — we genuinely read every message.
If you believe your account was suspended or flagged in error, reach out with your account details and we'll review your case.
We aim to respond within 24–48 hours on business days.
Safety-related reports are prioritised and reviewed within 24 hours.
Appeals are reviewed within 5–7 business days. Please include your account email and a clear explanation.
If you are in immediate danger or experiencing a life-threatening situation, please contact emergency services — not our support team.